Terms and Conditions – Nadi Baby

 

We want you to enjoy your experience of Nadi Baby Ltd so please ensure you read our Terms & Conditions before placing an order.

By using this website, you are agreeing to the terms and conditions set out below.

Nadi Baby Ltd ('Nadi Baby', 'we' or 'us') is registered at 109 Dunstans Road, London SE22 0HD.  Company registration number 11202129. 

 

Our Contract

When you place an order with us, you are making an offer to buy goods. 

Your card will be authorised for the full value of the order, but not charged.  Once we have checked the price and availability of the goods, we will email you to confirm that we accept your order, and that a contract has been made between us.

In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this. You will not receive an email confirming acceptance of your order, and there will be no contract between us.

Please note that Nadi Baby LTD reserves the right to cancel any orders placed as it sees fit. Nadi Baby Ltd will notify by email immediately of any such cancellation and also issue a full refund of the related payment. Once your refund is actioned by us, please allow 3-5 working days for the funds to be available again in your account.

 

Payments 

We accept Visa, MasterCard and American Express cards.

You can also choose to pay with PayPal

All payments will be charged in GBP. Currency calculator on site is only an estimation.

 

Returns & Exchanges 

We understand that sometimes a product is not quite right and you may wish to have a refund or exchange.  We are happy to accept returns provided we get them back within 14 days and in original, unused condition with the original tags and packaging where applicable. 

Please email us at: hello@nadibaby.co.uk and provide the following details

 - Your name, 

 - Order number, 

 - Details of the product you wish to return

 - The reason for return.  

There is no need to wait for a response from us, the email is just so we have a note of your return.

Next, you’ll need to post your items back to us within 14 days of your order being received.  Please include details of your order (order number, full name and reason for return) inside the parcel

Then you can send us your parcel to the following return address: 

Nadi Baby LTD
109 Dunstans Road
London
SE22 0HD

Once we have received your returns parcel, we will check the items (items are in original, unused condition) and if approved, your refund will be processed and a credit will be applied to your credit card or original method of payment.  If items do not meet our policy, these will be sent back to you.

Please allow a week from receipt of parcel before the refund is completed.

All items returned to us are at your own risk, so we recommend using a recorded postal service.

 

Late Returns

Purchases should be sent back to us within 14 days of your order being received. Returns outside of this period unfortunately will not be refunded.

 

Faulty Returns

If you have received a damaged or incorrect item, please contact us hello@naibaby.co.uk within 7 days of receiving your order.  Please provide details of the order including, order number, your name, and a description/ photo of the faulty products and we will get back to you as soon as possible.

 

Exchanges

Unfortunately at this time, we cannot offer exchanges. If you would like to exchange your item, we can process a refund (see refunds above) for your original item and you can place a new order.  

 

Availability

Nadi baby Ltd will endeavour to ensure that our website does not have any problems and that goods displayed are available. However we cannot guarantee the availability of the website or that any goods on the site are in stock or available. In the event that your ordered items are out of stock we will notify you as soon as we can.

 

Prices

Prices for our products are subject to change without notice. 

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. 

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

 

Content

Please note that colours on our website will vary slightly depending how your monitor is calibrated. We do our very best to make sure all our images are true to the actual product you are purchasing, but we can't guarantee a perfect match every time.

All sizes and measurements are approximate.  We  try to ensure they are as accurate as possible and will correct any errors promptly. Sizes may differ between brands.

Your use of any information or materials on this website is entirely at your own risk, and therefore it is your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes the design, layout, look, appearance and graphics. Reproduction is prohibited for anything other than personal, non-commercial use without the written permission of Nadi Baby Ltd.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

 

Privacy Policy

For information on our Privacy Policy please visit the Privacy Policy section of our website.

 

Changes to these terms

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.

If you have any question regarding the terms, please contact us on email hello@nadibaby.co.uk

 

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